I just added a post on my blog talking about my upcoming talk at confoo.ca entitled “Making software management tools work for you“, that attempts to be that “next step” talk in making management tools compliment your processes and vise-versa. While I’m there, I hope to meet up with any SugarCRM developers and users in the area or planning to attend, as there’s lots of exciting stuff coming soon that I’d love to hear feedback on.

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